Spectrum Customer Service Information

Discover all Spectrum customer service contact numbers, hours, and support channels in one place. Get 24/7 technical assistance, billing help, and sales support via phone, chat, or in-store visits. Find the exact department you need with our comprehensive guide to Spectrum's customer care options. Access reliable support for internet, TV, mobile, and business services without the wait.

CHARTER COMMUNICATIONS

5/15/20251 min read

General Customer Service

Technical Support

  • Phone Number: 1-833-267-6094

  • Tech Support Hours: Available 24/7

  • Online Chat: Available through the Spectrum website or mobile app

Billing Department

  • Phone Number: 1-855-707-7328

  • Hours: Monday-Friday 8 AM - 9 PM, Saturday-Sunday 9 AM - 5 PM (local time)

New Service/Sales

  • Phone Number: 1-855-243-8892

  • Hours: Monday-Friday 8 AM - 10 PM, Saturday-Sunday 9 AM - 9 PM (local time)

Store Locator

  • Visit www.spectrum.net/stores to find a Spectrum store near you

  • Most stores open Monday-Saturday 10 AM - 8 PM, Sunday 12 PM - 5 PM (hours may vary by location)

Mobile Service Support

  • Phone Number: 1-833-224-6603

  • Hours: 24/7 customer support

Business Services

  • Phone Number: 1-855-837-9482

  • Hours: Monday-Friday 8 AM - 10 PM, Saturday 10 AM - 7 PM (local time)

Social Media Support